Malik Kia, a leading Kia dealership network in South India, has received three key awards from Kia India for its performance in the first half of 2025 - CSI H1 '2025, MYC H1’2025 and MYC H1 '2025, Warangal. These honors highlight the company's strong focus on customer service and operational efficiency. With branches across Telangana, Malik Kia continues to build trust through reliable sales and after-sales support.
The Customer Satisfaction Index (CSI) award recognizes dealerships for high levels of owner satisfaction with after-sales services, such as maintenance and repairs. It evaluates factors like service quality and responsiveness. The Maintenance Yearly Check (MYC) award measures workshop efficiency and customer engagement during routine checks. Both awards reflect Kia India's commitment to excellence in the automotive sector.
Malik Kia secured the CSI - H1'2025 award for overall superior customer service. It also earned the MYC - H1'2025 for efficient maintenance practices across its network. The Warangal branch stood out with the Warangal - MYC - H1'2025 award, praising its local team's dedication. These recognitions were presented by Kia India's regional heads, including Jongho Ryu, Head of Customer Experience South RO, and signed by Somashekar S.N. and Vynoraj S from sales and service.
With over 23,806 Google My Business reviews averaging 4.8 stars, Malik Kia's awards align with its customer-first approach. Branches in Kukatpally, Himayatnagar, Karimnagar, and Warangal maintain high standards, ensuring smooth experiences for Kia owners. These achievements reinforce Malik Kia's role as a top choice for reliable vehicle ownership in Hyderabad and beyond.